Frequently Asked Questions

Everything you need to know about our exclusive apparel and accessories.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our Eugene warehouse.

What is your return policy for apparel?

We offer a 30-day return policy for unworn and unwashed items with original tags attached. Please note that limited edition releases may be subject to final sale terms.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

Are your products ethically sourced?

Yes, we prioritize working with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, responsible fashion.

Can I change or cancel my order after it's been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our customer support team.