Returns & Exchanges

At Bricks & Minifigs Eugene, we want you to be completely satisfied with your purchase. If your new or pre-loved items don't meet your expectations, you can return them within 30 days for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team or visit our Eugene storefront with your original order number and receipt to start the process.

2

Prepare Your Package

Ensure all items, including minifigures and sets, are securely packed in their original packaging with all tags and components included.

3

Ship or Drop Off

Affix the provided prepaid shipping label to your package and drop it at any authorized carrier location, or simply bring it directly to our store.

4

Receive Your Refund

Once our team inspects the returned items for quality and completeness, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing